TERMS & CONDITIONS

Welcome to KrukThai, operated by Kin Kaeng Ltd (“we”, “our”, “us”), a company registered in England & Wales. By using our website (https://krukthai.com), placing an order or booking a table with us, you agree to the following Terms & Conditions. Please read them carefully before using our services.

1. Use of the Website

• You must be at least 18 years old to place an order through our website.

• You agree to use this website only for lawful purposes and not to misuse it in any way.

• We may update or amend these Terms & Conditions from time to time; changes will be effective once published on our website.

2. Ordering & Payment

• Orders may be placed via our website, by phone or in person.

• Prices are listed in GBP (£) and include VAT where applicable.

• Payment must be made at the time of order via our secure payment providers, unless you are paying in person.

• We reserve the right to refuse or cancel an order if:

  • The product is unavailable.

  • Payment is not authorised.

  • We believe there has been fraudulent activity.

3. Collection & Delivery (eventually)

• Delivery is available within designated areas in London (via our own drivers or third-party partners such as Deliveroo, Uber Eats or Just Eat).

• Estimated delivery and collection times are provided in good faith but are not guaranteed.

• Risk in the food passes to you once it has been delivered or collected.

4. Reservations & Cancellations

• Table reservations can be made via our website, by phone or in person.

• If you cannot attend, please give at least 24 hours’ notice so we can accommodate other guests.

• For larger groups, we may require a deposit which may be non-refundable in the case of late cancellation or no-show. See the large bookings page.

5. Allergens & Dietary Requirements

• Some dishes may contain allergens such as nuts, gluten, soy, dairy or shellfish.

• It is your responsibility to inform us of any allergies or dietary requirements when ordering or booking.

• While we take precautions, we cannot guarantee the complete absence of allergens in our dishes.

6. Intellectual Property

• All content on this website (text, images, videos, logos and design) is the property of Kin Kaeng Ltd unless otherwise stated.

• You may not copy, reproduce or distribute our content without prior written consent.

7. Liability

• To the maximum extent permitted by UK law, we exclude all warranties and representations relating to this website and our services.

• Nothing in these Terms & Conditions excludes or limits liability for:

  • Death or personal injury caused by negligence.

  • Fraud or fraudulent misrepresentation.

  • Any matter which cannot be excluded under UK law.

• We will not be liable for any indirect or consequential losses arising from the use of our website or services.

8. Third-Party Links

• Our website may contain links to third-party sites (e.g., delivery partners, table booking partner). We are not responsible for the content or practices of these external sites.

9. Governing Law

These Terms & Conditions are governed by the laws of England & Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England & Wales.

10. Contact Us

For questions about these Terms & Conditions, please contact us:

Kin Kaeng Ltd (KrukThai)
Email: info@krukldn.com